SPINP Tech SHPK
Last updated: 03.01.2026
1. Introduction
SPINP Tech SHPK (“SPINP”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of its clients, partners, website visitors, and employees. This Privacy Policy explains how we collect, use, store, share, and protect personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
SPINP Tech SHPK is established in Kosovo and provides software development and IT services to clients in Kosovo, the European Union, and other jurisdictions.
2. Data Controller
Data Controller:
SPINP Tech SHPK
Address: Rr. Kujtim Spahivogli, Veternik 1, Nr. 3, 10000 Prishtinë, Kosovë
Email: [email protected]
Website: https://www.spinp.tech
For any privacy-related questions, you may contact us at the email address above.
3. Personal Data We Collect
Depending on the relationship, we may collect and process the following categories of personal data:
a) Website Visitors
Name and surname (if provided)
Email address (contact forms)
IP address
Browser type and version
Device and usage data
Cookies and similar technologies
b) Clients and Business Partners
Name, surname, job title
Company name
Business email address
Business phone number
Contractual and billing information
Communication history
c) Employees and Contractors
Identification data
Contact details
Employment-related data
Professional qualifications
Background verification confirmations (where legally permitted)
d) Client Data Processed on Behalf of Customers
SPINP may process personal data as a data processor when providing services to its clients. In such cases, data is processed strictly according to client instructions and contractual agreements (including Data Processing Agreements).
4. Purposes of Processing
We process personal data for the following purposes:
Providing and delivering our services
Managing contracts and business relationships
Communicating with clients, partners, and users
Fulfilling legal and regulatory obligations
Improving our website and services
Ensuring security, fraud prevention, and system integrity
Recruitment and human resources management
5. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following legal grounds:
Performance of a contract
Legal obligation
Legitimate interests (business operations, security, improvement of services)
Consent (where required)
Compliance with EU GDPR and applicable local laws
6. Data Sharing and Transfers
We may share personal data with:
Clients and business partners (only as necessary)
Service providers (IT, hosting, communication tools)
Legal or regulatory authorities (when required by law)
As SPINP is located outside the EU, personal data of EU residents may be transferred to Kosovo. In such cases, we ensure appropriate safeguards, including:
EU Standard Contractual Clauses (SCCs)
Contractual confidentiality obligations
Technical and organisational security measures
7. Data Security
SPINP implements appropriate technical and organisational measures to protect personal data, including but not limited to:
Access controls and role-based permissions
Confidentiality agreements with employees
Secure development practices
Encryption where appropriate
Incident detection and reporting procedures
Regular security awareness for staff
8. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, and regulatory requirements. After that period, data is securely deleted or anonymized.
9. Data Subject Rights
Under the GDPR, individuals have the right to:
Access their personal data
Request rectification of inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time (where consent applies)
Lodge a complaint with a supervisory authority
Requests can be submitted to: [email protected]
10. Cookies
Our website may use cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings. Where required, we obtain consent before placing non-essential cookies.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and the “Last updated” date will be revised accordingly.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or how we process personal data, please contact:
SPINP Tech SHPK
Email: [email protected]