SPINP | A Custom Software Solution based in Republic of Kosovo

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Custom Software & Integrations

Which tech stacks do you support?
Common stacks include .NET/Java/Node/Python on the backend; React/Angular/Vue on the web; iOS/Android/Flutter for mobile; and AWS/Azure/GCP for cloud. We’ll choose components that match your environment, security needs, and team skills.
How do you ensure code quality and security?
Automated tests, code reviews, dependency scanning, and CI/CD pipelines are standard. We design with least-privilege access, encrypted secrets, and secure headers. Staging mirrors production for safe testing before go-live.
Can you connect our systems (CRM, billing, support, identity)?
Yes—this is a core service. We build reliable integrations with idempotent endpoints, retry logic, and monitoring. Typical flows include customer sync, invoice/payment updates, SSO/2FA, ticket creation, and analytics events.
What happens after launch?
We offer maintenance and enhancement sprints. You’ll have an SLA for bugs, routine updates, performance checks, and feature requests—with a roadmap session to align improvements to business goals.

SPINP ERP

What modules can we start with?
You can begin with any mix of Finance, HR, Sales/CRM-light, Inventory/Warehouse, Projects & Tasks, Support, and Contracts. Most teams start with 1–2 modules, validate value, then expand. Everything is role-based so users only see what they need.
How hard is data migration?
We provide clean import templates (CSV/Excel) and run a guided “parallel run” to verify numbers before switching over. Typical migrations include customers, products, balances, employees, and open documents with checks for duplicates and formatting.
Can SPINP ERP integrate with our existing tools?
Yes. We use REST/Webhooks and scheduled jobs to sync with accounting, CRM, payment gateways, email, and BI tools. Integrations are logged with retries and audit trails, so you can trust the data path and troubleshoot quickly if needed.
What reporting is available out of the box?
Dashboards for revenue, DSO, pipeline, stock levels, utilization, and SLAs—plus operational reports with filters and exports. If you need advanced BI, we’ll expose datasets or connect to your warehouse.

Dedicated Team Support and Cloud Hosting

How does SPINP’s Dedicated Team support EU & Balkan companies day-to-day?
We embed a cross-functional squad (engineering, QA, DevOps/System Admin) into your workflow—Jira/Git/Slack, your time zone, your sprint rhythm. The team ships features, fixes incidents, handles deployments, and maintains environments with clear SLAs. You get one accountable lead and daily updates.
What services are included in the Dedicated Team model?
End-to-end support across Software Development, System Administration/DevOps, and ongoing Application Support. That covers new features, integrations, performance tuning, security patches, cloud/servers (AWS/Azure/GCP or SPINP Cloud), monitoring/alerts, backups, and on-call for priority issues.
Where is the software hosted?
Choose SPINP Cloud (99.9% uptime SLA) or your own cloud (AWS/Azure/GCP). Either way, we manage provisioning, security hardening, monitoring, backups, and releases. You keep ownership of your data and can export anytime.
What backups and recovery options do we have?
Automated backups and point-in-time restore for databases; versioned assets stored offsite. We also test restores so recovery is predictable. RPO/RTO targets are documented in your SLA.
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